Career Opportunities

What differentiates our law firm from any other? Ultimately, it is our culture. At Butzel Long, our values are central to our culture, and these values attract a certain lawyer. We believe our recruiting efforts are critical to our success and are diligent about accessing talent whose values align with ours.

Current Openings:

POSITION: Technical Support Analyst II

LOCATION: Ann Arbor, Bloomfield Hills

GENERAL PURPOSE:   Butzel Long is seeking to hire an IT Support Analyst II to join its Information Technology Department in the firm’s Ann Arbor or Bloomfield Hills Office.

The position reports to the IT End User Services Leader, and is responsible for delivering outstanding, proactive internal client support to the firm staff across its multiple offices.  The IT Support Analyst II will provide Break-Fix support, Video Conference support, Equipment setups (MAC), and manage local Desktop Inventory, in addition to supporting mobile devices, remote access, and the firm’s Cisco IP telephony system.

RESPONSIBILITIES / EXPERIENCE:

• Provide first-contact Help Desk support to all Butzel Long users via phone, e-mail, help desk ticketing software, or other channels, as appropriate.
• Coordinate with other team members and third parties to resolve reported issues within an established timeframe to ensure optimal customer satisfaction.
• Strong knowledge of Windows 2012 Server Administration with Active Directory (Provisioning, Group Policies, OU, scripting, etc.) and Systems Management tools.
• Experience configuring and trouble-shooting desktops, laptops, and other office peripherals.
• Significant experience with PC imaging and desktop management including application deployment and driver and .MSI file updates.
• Thorough knowledge of Microsoft Windows 10 and Microsoft Office 2013; including experience with technology rollouts / upgrades.
• Knowledge of Cisco telephony systems including the use of Cisco Call Manager and Unity Voice Mail systems to manage end user telephony based services.
• Experience supporting and troubleshooting iPhones and Androids.
• Previous experience utilizing a Help Desk ticketing system to record and track customer reported incidents.
• Experience with Video Conferencing solutions (BlueJeans).
• Experience with process improvement methodologies or tools preferred.

SKILLS AND ABILITIES:

• Excellent communications skills and high degree of professionalism
• Demonstrated ability to work in a fast-paced collaborative environment. 
• Prior experience supporting desktops, laptops, and other technology in an office setting is essential. 
• Qualified candidates will possess strong customer service skills with a desire to learn and grow within a collaborative team environment.

EDUCATION, EXPERIENCE AND/OR TRAINING:

• Associate degree or Bachelor degree with one to two years of experience
• Minimum of two (2) years of prior experience in a Help Desk support capacity, supporting multiple users.

POSITION: Technical Support Analyst I

LOCATION: Ann Arbor, Bloomfield Hills, and Washington, DC

GENERAL PURPOSE:   Butzel Long is seeking to hire an IT Support Analyst I to join its Information Technology Department in the firm’s Ann Arbor, Bloomfield Hills, and Washington, DC office. The position reports to the IT End User Services Leader, and is responsible for delivering outstanding, proactive internal client support to the firm staff across its multiple offices.  The IT Support Analyst I will provide Break-Fix support, Video Conference support, Equipment setups (MAC), and manage local Desktop Inventory.

RESPONSIBILITIES:

• Provide first-contact Help Desk support to all Butzel Long users via phone, e-mail, help desk ticketing software, or other channels, as appropriate.
• Document all customer contact according to established team processes.
• High-level competency with Microsoft Windows 10 / Office 2013 products and software, and related processes.
• Basic understanding of Active Directory and application integration including OU, security group, distribution lists, and group policy administration.
• Escalate help desk tickets via warm transfer, as appropriate, if unable to resolve within established guidelines.
• Provide timely and effective communication with customers regarding the status of reported issues.
• Coordinate with other team members and the help desk vendor to resolve reported issues within an established timeframe to ensure optimal customer satisfaction.
• Identify opportunities for process improvements, and collaborate with team members with respect to documentation and implementation of these process improvements.
• Perform other hardware and software technical support tasks as assigned.

SKILLS AND ABILITIES:

• Demonstrated ability to work in a fast-paced collaborative environment. 
• Prior experience supporting desktops, laptops, and other technology in an office setting is essential. 
• Qualified candidates will possess strong customer service skills with a desire to learn and grow within a collaborative team environment.

EDUCATION, EXPERIENCE AND/OR TRAINING:

• High school diploma with one to two years of experience
• Minimum of two (2) years of prior experience in a Help Desk support capacity, supporting multiple users

POSITION: Conference Center Coordinator (part-time)

LOCATION: Bloomfield Hills

GENERAL PURPOSE:   The law firm of Butzel Long is seeking a part-time conference center coordinator for its Bloomfield Hills office. The conference center coordinator will work approximately 25 hours/week and will manage the conference center, attend to visitors and address inquiries on the phone and face to face. The coordinator will also supply information regarding the organization to the general public, clients and customers.

RESPONSIBILITIES:

• Organize conference and meeting room booking based on capacity and technology requirements.
• Open tickets with IT to request technology needs.
• Coordinate meetings and organize catering as requested.
• Answers incoming telephone calls, determines the purpose of calls, and forward calls to appropriate personnel, department or voicemail.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Ensure visiting attorney offices are cleaned and stocked.
• Provide other administrative assistance as needed such as administrative work, filing, copying, and scanning or library assistance.
• Greet persons entering the organization.
• Notify individual(s) with whom the visitor(s) have appointments and direct visitors to the correct destination.
• Track hand deliveries immediately upon receipt, notify attorney and secretary of delivery and who it is from; and, if the delivery is time sensitive, notify Digital Support.
• Monitor visitor access and maintain security awareness.
• Order car service as requested.
• Maintain the Conference Rooms and control inventory relevant to reception area and kitchens.
• Tidy and maintain the reception area, coffee bar and 1^st and 2^nd floor kitchens.
• Assist the Operations department with facility communication and follow up.
• Cooperate with members of other administrative departments as necessary.

SKILLS AND ABILITIES:

• Effective verbal and written communication skills, with strong attention to detail
• Ability to work effectively as a team member
• Excellent computer skills
• Reliable and strong work ethic

EDUCATION, EXPERIENCE AND/OR TRAINING:

• High school diploma with one to two years of experience
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Ability to work a multi-line telephone system

POSITION:  Labor and Employment Associate

GENERAL PURPOSE:  Perform the general duties of an associate attorney by creating legal documents, attending hearings, conducting depositions, responding to EEOC and MDCR Charges, managing and advising clients on legal issues involving employees, and providing support and assistance to partner-level litigation attorneys during all phases of employment related litigation and traditional labor matters.

MAJOR RESPONSIBILITIES:

• Counsel clients on labor and employment issues and compliance, employee discipline and discharge, etc.;
• Respond to EEOC and MDCR charges;
• Prepare legal briefs and other pleadings;
• Handle various aspects of employment related litigation, such as motion hearings, mediations and depositions;
• Demonstrate an ability to cultivate and generate new client relationships;
• Manage new and existing client relationships;
• Assist with all areas of discovery including, but not limited to: drafting discovery requests, responses to discovery requests, preparation of initial disclosures and witness preparation;
• Work with partner-level attorneys to determine documents and information to produce, manner of production, and selection of vendors.
• Prepare trial materials.
• Attend and assist at pretrial, trial, and post trial proceedings.

SKILLS AND ABILITIES:

• Significant experience in employment related litigation and client counseling;
• Traditional labor experience a plus;
• Excellent research and writing skills;
• Good organizational and project management skills.
• Proficient in the use of on-line legal research services and legal resources available on the internet including Westlaw.
• Excellent communication skills (both oral and written).
• Must have sound judgment. 
• Must be able to work independently with minimal supervision. 
• Actively involved in activities that may, over time, result in business development.

EDUCATION, EXPERIENCE AND/OR TRAINING:

• Must be a graduate of an accredited law school.
• Admitted to the Michigan State Bar, or eligible to promptly become admitted
• At least 4 years as a practicing attorney.
• 4-7 years of experience

Please submit your resume and cover letter to recruiting@butzel.com.

For information regarding current career opportunities, please contact recruiting@butzel.com.